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Top Customer Success Jobs in Washington, DC
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Success Leader will lead a team of Technical Success Managers in delivering technical support and management for public sector clients. Responsibilities include team building, client relationship management, ensuring customer adoption and satisfaction, and collaborating with cross-functional teams to enhance service offerings.
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships and ensure campaign performance, coordinating internal teams for successful project execution and growth.
Top Skills:
ExcelMS OfficePowerPoint
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage and grow client relationships in programmatic advertising, ensuring campaign goals are met while coordinating with internal teams for execution and analysis.
Top Skills:
ExcelMS OfficePowerPoint
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager supports clients by optimizing the use of Qualtrics software, ensuring adoption, and enhancing program value through technical expertise and relationship management.
Top Skills:
Front-End DevelopmentQualtrics SoftwareSoftware Development
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will manage client implementations, develop custom solutions, and guide clients to achieve their goals using the Quantum Metric platform.
Top Skills:
Adobe AnalyticsAdobe TargetAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactTealeafVue
Professional Services
The Government Customer Success Manager ensures clients optimize the BetterUp platform, builds relationships with government partners, and drives value delivery through consulting, problem-solving, and account management.
Healthtech • Financial Services
The Customer Success Manager will onboard clients, enhance customer experience, monitor performance, and foster strong relationships to drive retention and growth.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director manages enterprise customer relationships and drives successful user engagement with the Genesys platform, developing success plans and advocating for customers' needs to foster loyalty and retention.
Top Skills:
Crm Platforms (SalesforceExcelGainsight)Microsoft Office Suite (PowerpointWord)
Professional Services
The Enterprise Customer Success Manager drives value from the BetterUp platform for clients, building relationships, managing accounts, and ensuring customer satisfaction through strategic consulting and project management.
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager will manage customer relationships, ensure successful deployments, conduct business reviews, and collaborate with Sales for expansion opportunities.
Top Skills:
CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
Healthtech • Financial Services
The Senior Customer Success Manager will onboard clients, ensure satisfaction, manage performance, and serve as the primary contact for resolutions while driving growth and retention.
Cloud • Software
The Customer Success Manager will ensure the success of Salesforce Signature customers in the public sector, orchestrating deliverables, maintaining stakeholder relationships, and advocating for timely issue resolution. They must navigate government processes and regulations while improving customer implementation health.
Top Skills:
SaaSSalesforce CRMSalesforce Sales CloudSalesforce Service Cloud
Artificial Intelligence • Healthtech • Analytics • Biotech
The role involves managing customer success platforms, optimizing digital adoption strategies, analyzing data insights, and collaborating with product teams to enhance user experiences.
Top Skills:
Adobe CcAdobe EdgeAmplitudeGainsight PxHeapHTMLHypeKeynoteOmnigrafflePendoSketchUi/Ux DesignWalkme
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director leads strategic partnerships with enterprise clients, enhancing customer experiences and driving business outcomes through deep technical expertise and engagement.
Top Skills:
Crm Platforms (SalesforceExcelGainsight)Microsoft Office Suite (PowerpointWord)
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage enterprise accounts, collaborate cross-functionally, and ensure customer satisfaction and retention through strategic planning and regular reviews.
Top Skills:
Crm SystemsCustomer Success Platforms
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Sr. Customer Success Manager will lead strategic accounts, ensuring customer value realization, managing relationships, and coordinating internal resources to drive engagement and satisfaction.
Top Skills:
Crm SystemsCustomer Success Platforms
Information Technology
The Customer Success Manager fosters customer relationships, develops tailored use cases, drives product adoption, and ensures customer satisfaction in a legal context.
Top Skills:
SaaS
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you will advocate for customers, ensure efficient deployments, lead business reviews, and identify expansion opportunities with Sales.
Top Skills:
CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
Information Technology • Business Intelligence • Consulting
The Client Success Manager oversees client lifecycle management, establishes relationships, and ensures effective communication and satisfaction through various account management activities.
Top Skills:
Cloud ComputingData Center OperationsIt InfrastructureIt Managed ServicesMicrosoft Office Suite
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will lead a portfolio of strategic accounts, drive customer success, and ensure collaboration across teams to enhance customer relationships and outcomes.
Top Skills:
Crm SystemsCustomer Success Platforms
AdTech • Marketing Tech • Business Intelligence
As a Customer Success Manager, you'll oversee customer onboarding, drive adoption, build relationships, and ensure client success with Resonate’s platform.
Top Skills:
ExcelPowerPointSalesforceWord
Events • Analytics • Consulting
The Customer Success Manager II at Forrester enhances customer engagements by driving relationships and ensuring successful client outcomes through proactive strategies and effective project management.
Artificial Intelligence • Software
Manage and grow strategic customer relationships, deliver business value, and drive analytical work while collaborating with corporate stakeholders to achieve objectives.
Top Skills:
AnalyticsSaaS
Events • Analytics • Consulting
The Customer Success Manager II engages with Forrester's clients to enhance relationships, ensure satisfaction, facilitate problem-solving, and promote client retention through tailored engagement strategies.
Cloud • Software
The Customer Success Manager partners with public sector clients to ensure they maximize Salesforce value. Responsibilities include managing customer relationships, coordinating deliverables, and advising on Salesforce features while ensuring compliance with government regulations.
Top Skills:
SaaSSalesforce CRMSalesforce Sales CloudSalesforce Service Cloud
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